These terms apply to grab hire, muck away, waste removal and aggregate delivery services provided by Prime Waste Services LTD. Last updated: 30 October 2026.
Who we are
Prime Waste Services LTD (Companies House number 14793814), Pear Tree Farm, Featherbed Lane, Croydon CR0 9AA. Environment Agency waste carrier registration CBDU480663 and Goods Vehicle Operator Licence OK2066087. We are fully insured. Email info@primewasteservicesltd.com, or call 020 7167 8474 or 07778 541120.
Quotes and bookings
Every job is priced by quote, because the cost depends on the load size, the waste type, the distance and the access. To book, give us the site address, the type of waste and the access details. We then confirm the price, a suitable vehicle and a collection or delivery slot, subject to availability. Payment terms and any cancellation terms are confirmed with your quote.
Access and loading
Our grab lorries load from the road or hardstanding, so no skip permit is needed. The crane reaches up to 7.5m, depending on the vehicle and site conditions. Please tell us about any access limits, such as narrow roads, weight limits, low cables or parked vehicles, when you book.
Loads and waste we accept
One load holds up to 20 cubic yards, approximately 16 tonnes. We take soil, hardcore, concrete, construction and demolition waste and green waste.
We do not accept asbestos, gas bottles, batteries, railway sleepers, mattresses, tyres, fridges, freezers, paint, chemicals or liquids. Please tell us before the lorry is sent if any of these are in the load.
Waste transfer notes
We issue a waste transfer note for every load we take away.
Deliveries
Aggregates, topsoil and other materials are delivered to the address you give us and placed by the crane where the access allows.
Your rights
Nothing in these terms affects your statutory rights. If you have a question or a complaint about a job, contact us on the details above.
